Shipping Policy
At Oliver & Olivia Carter, we aim to deliver your order as quickly, safely, and efficiently as possible. Below you will find detailed information about our shipping and delivery process.
Order Processing Time
All orders are processed within 1–3 business days.
Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to follow your package until delivery.
Shipping Time
The estimated delivery time is 3–7 business days, depending on your location.
Please note that shipping times are estimates and may be affected by:
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High-demand periods
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Carrier delays
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Customs inspections or procedures
We appreciate your understanding during such circumstances.
Shipping Method & Origin
All orders are shipped directly from our supplier, which may be located outside your country of residence (e.g. China).
Because of this, customs duties or import taxes may apply, depending on the destination country. These charges, if applicable, are the responsibility of the customer.
Shipping Costs
Shipping costs are calculated and displayed at checkout.
The final shipping rate depends on factors such as:
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Package weight
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Delivery destination
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Selected shipping method
Any applicable shipping fees will always be shown before you complete your purchase.
Shipping Responsibility
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Once tracking information confirms that an order has been delivered to the address provided, responsibility for the shipment transfers to the customer.
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Customers are responsible for providing a complete and accurate shipping address.
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Address corrections must be requested within 24 hours of placing the order. Changes cannot be guaranteed after this timeframe.
Contact Information
If you have any questions regarding shipping or delivery, please contact us:
Company Name: Oliver & Olivia Carter
Email:
averomilano.it@gmail.com
