Privacy Policy

This Privacy Policy applies to the services of Oliver & Olivia Carter. We respect the privacy of our customers and are committed to protecting the personal information you share with us. All personal data is handled with care and confidentiality.

By using our website and services, you agree to the terms described in this Privacy Policy.

Information We Collect

When you place an order, create an account, or interact with our website, we may collect the following personal data:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party payment providers)

  • IP address and device information

  • Browser and website usage data

  • Order history and customer interactions

Purpose of Data Processing

We use your personal data for the following purposes:

  • Processing and fulfilling orders

  • Shipping and delivery of products

  • Providing customer support and responding to inquiries

  • Sending order confirmations, updates, and service-related emails

  • Improving our website, services, and user experience

  • Fraud prevention and security purposes

  • Compliance with legal obligations

Sharing Data with Third Parties

Your personal data is only shared with third parties when necessary to provide our services properly. This includes:

  • Payment service providers

  • Shipping and logistics partners

  • IT and website service providers

These third parties are required to handle your data securely and in compliance with applicable privacy laws. We do not sell or rent your personal data to third parties.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

Cookies

Our website uses cookies and similar technologies to enhance functionality, analyze website traffic, and support marketing activities. You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect website functionality.

Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to or restrict data processing

  • Request data portability

To exercise any of these rights, please contact us using the details below.

Security of Your Data

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or disclosure.

Contact Information

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us:

Company Name: Oliver & Olivia Carter
Email: averomilano.it@gmail.com